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Stacey Epstein

๐Ÿ‘ค Speaker
203 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

We're two years in on this.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

We're constantly... And this is not a defined market, right?

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

This is not something that's on PG&E's list to buy, right?

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And so they're not searching.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

They're not typing it into their Google browser.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

We're still in heavy outbound traffic.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

market awareness mode.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And so the dynamics of like lead to op conversion rate and, you know, all those things are a little different than say, when I was at success factors, when, um, you know, that it was performance management, it was the new hot thing.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And everybody, every HR person was, was searching, you know, the dynamics of, of marketing and go to market were just dramatically different, but we're pretty heavy outbound at this point.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

Yeah.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

I mean, again, we're still pretty early to everything is so different in the, in, you know, at this stage, any one deal could be an outlier and could completely change an average.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

Right.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

So we don't even fully calculate cat.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

I mean, we do, it's not a reliable number that I could share because it's just depends on so many things I will say.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And I have been part of companies like

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

ServiceMax, and this is no knock on ServiceMax.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

ServiceMax is a very sophisticated, almost ERP-like solution.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

And the processes that it automates are drastically different in every company.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

You go into a trial and you are basically implementing an ERP.

SaaS Interviews with CEOs, Startups, Founders
1374 Your Dish Network Repair Man Probably Uses This $1m+ ARR Tool For Communication

It is, you know, to say that, oh, let's do a 30-day trial.