Stacy Chapman

It's fine.

They're very nice.

They're very understanding.

They're individual lines, which is proving to be a bit of a challenge.

We should have done that the other way around, but hey, you learn.

Yeah.

So that doesn't sound good.

We haven't lost a company since April.

And, uh, it's not long enough to really call that data, but, um,

Yeah, it feels really solid.

How's that?

They've all gone up about 15%.

I've just put on a head of customer success who's revenue focused and is scolding me that it should have been a lot more than that.

So hopefully I'll have a better story for that in a year.

Yes.

115.

Well, he probably thinks that should be the right, but that the base contract size is about half what it should have been.

Yeah, for a while and then come back down to 110, 115.

It's actually that they come up with other ideas of how to use us.

So what we're finding in terms of building customer sat is they're having, as they get into like year two of working with us, they are having ideas about how they can use data in different ways.