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Steve Benson

๐Ÿ‘ค Speaker
518 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

And, uh, you know, just hunker down and make the product great for when you come out on the other side, um, and, and kind of turn the focus to that on the sales and customer success side.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

I would say people, at least what I'm thinking about is how do I make the customers that I have more successful?

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

How do I keep them extremely happy?

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

Um, and, uh,

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

And how do I find new customers who maybe are in a slightly different area than I was working with before the crisis started?

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

So can I pivot to a slightly different customer set that is going to have great needs going forward for this, or even short-term needs while this is happening?

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

So an example there for us is doctors, nurses, other services that go to people's homes that

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

helping them organize what they're doing on a map.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

So they're not, you know, historically we helped salespeople do this, but we've had, we've, we've run into companies like this before where a hospital group is doing a bunch of home visits.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

And so they'll, they'll have their doctors or their nurses organized using our tool.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

So that's where we're going to be looking for to pivot towards things like that and bring in new business from that instead of to make up for the lost business in other places.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

Well, and nothing's, not a lot has changed for us.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

I think we've lost about a grand in MRR so far.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

But we're at about 355 right now in MRR.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

Whatever that is.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

Um, probably 8,000, 9,000.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

Um, I don't, yeah, I, I don't tend to count the, the absolute numbers.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

We were in an interesting position because we have kind of like a B2C business and a B2C business, B2B and B2C, which is a little weird because an individual can use us for their job.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

Um, and so they behave very much like B2C customers, but then a lot of our customers are, it's a large company or a team.

SaaS Interviews with CEOs, Startups, Founders
1700 How A Bootstrapped $3m Revenue CEO Plans to Handle Virus, Potential Cashflow Issues

that is using us for their entire sales team.