Steve Benson

And so they behave obviously much more like a B2B customer.

MRR is much more important than the absolute number of customers.

I don't know when this will publish, but it's March 17th right now.

So like San Francisco was just locked down and, you know, kind of people aren't supposed to go to restaurants or bars as of, as of yesterday.

So that's kind of where we're at right now.

So I haven't seen a ton of that yet.

I think, so I just had a conversation with my VP of sales about this.

um, this morning actually is how, how do we, how do we respond to those, those calls of people quitting?

And we haven't had many, but I, I think that the, what we landed on was when an individual calls, we should, we should offer them half off for three months.

Um, if they called to quit, um, offer them half off for three months and then, um, and then, and, uh, and see if they do that instead of quitting.

And I think the reasoning there is then, you know, their stuff's not all deleted.

It's still in the system.

It's, it's, uh, they don't have to reset anything up.

We don't have to reset them up, which is, which is good for us.

So it's, it's kind of a win-win for everybody.

Um, for, for larger companies, I think, you know, I don't think what we would feel like the B to the B to B side of the business, um, which is bigger than the B to C. Uh, I don't think we would do that because, you know, company, you know, just like we,

Just like we're going to, you know, just like we have to batten down the hatches that other businesses need to too.

So, um, but I, so I think that's the key question, right?

I don't know how deep people are going to have to cut.

I think when businesses get in situations like this, they make a series of cuts.