Steve Hartert
๐ค SpeakerAppearances Over Time
Podcast Appearances
Because I mean, obviously you can't have a price from five years ago and have it be consistent today just because our cost of business goes up as well as everybody else's goes up.
But there's a lot of things that we do.
We don't want to be the cheapest on the block, but we also know we don't need to be the most expensive.
We try to look at what we can offer a fair value to our customers and what we think is fair.
And we have not had really complaints from customers if a price goes up, because what we do also is when people are on a previous plan, they grandfather in at that plan or grandfather in at that price.
So they're not
our existing customer base does not really get impacted by price increases.
It's only going to be new incoming types of customers.
Well, I mean, some of the, some of the ones that we always run into, you've got your form stacks and your type forms.
Those are,
Cognito forms and there's Wufoo come in the mix every so often.
But we also run into people that use Google forms and Microsoft forms.
Even though those two are free products, what we have found, people look at those and they, particularly like Google forms and Microsoft forms, they say they're fairly limited in what they can do and they need something more sophisticated.
And so they turn to us looking for assistance.
Probably the first one.
Yeah, I mean, that's really kind of been our mantra since day one.
That's our CEO's whole methodology to it.
And it's worked great for us.
I mean, some companies, it doesn't work for them.
But for us, it has been absolutely perfect.