Steve (Stephen) Ketchum

speaker
528 appearances 1 recordings 1 series first heard Jul 2026 last heard 15 Jul

Steve (Stephen) Ketchum’s voice in public audio — every appearance, attributed to the second.

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recordings per month · last 12 months
1 · Jul OctJan 26AprJulnow

Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

Appearances

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mistakes around hires are things that have a huge impact.
You're 100% right.
And look...
It can be cumbersome in making 20 calls instead of five calls.
Again, not accepting the reference list that the person gives you.
It does take time.
But as you said, the manifestation of making the wrong hire can cost dozens and dozens of cumulative hours of time.
HR and legal, and then sometimes there are costs associated with a termination, especially if it's bumpy.
And so the return on that investment in time, and by the way, it's not just reference checks.
I think it's, we try to be creative about approaching the interview process.
One of the things we try to do is to say, okay, well, this person will focus on whether
The person has a good cultural fit.
This other person will focus on whether they're a good intellectual fit.
Everybody has their own.
Exactly right.
And look, the other thing that we try to do, and it's the airplane test is important, right?
Like we want to hire people
who you'd want to be on a transatlantic flight with sitting next to, and you wouldn't be unhappy to be spending five hours stuck sitting next to on a plane with.
And so that means it's not just the reference calls, it's investing the time to have lunches and dinners and breakfasts and drinks and making sure that they meet a bunch of people because
At some point, if there's something just a little bit off, oftentimes you see that in a social setting.
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