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Steven Pope

๐Ÿ‘ค Speaker
5136 total appearances
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Voice samples: 1
Confidence: Medium

Appearances Over Time

Podcast Appearances

My Amazon Guy
How to Retain Employees - Master Class

I might be harder on that person.

My Amazon Guy
How to Retain Employees - Master Class

I might be more hostile to them not hitting goal.

My Amazon Guy
How to Retain Employees - Master Class

Because they didn't want to be told what to do, but I told them the goal.

My Amazon Guy
How to Retain Employees - Master Class

And if they can't hit it, then it's on them.

My Amazon Guy
How to Retain Employees - Master Class

That's like a high drive management 101 training.

My Amazon Guy
How to Retain Employees - Master Class

But if they're a high detail person, they're more break than gas, if you will, that will make that person quit immediately.

My Amazon Guy
How to Retain Employees - Master Class

The high detail person wants a ton of instruction.

My Amazon Guy
How to Retain Employees - Master Class

They want constant feedback.

My Amazon Guy
How to Retain Employees - Master Class

And they do want to be told what to do.

My Amazon Guy
How to Retain Employees - Master Class

And they're not about winning.

My Amazon Guy
How to Retain Employees - Master Class

They're about perfection.

My Amazon Guy
How to Retain Employees - Master Class

They're about delivery.

My Amazon Guy
How to Retain Employees - Master Class

And so for that person, I want to give them lots of feedback.

My Amazon Guy
How to Retain Employees - Master Class

I want to tell them exactly what I want.

My Amazon Guy
How to Retain Employees - Master Class

And I'm going to manage that person totally different.

My Amazon Guy
How to Retain Employees - Master Class

And I'm also going to manage that person with more white glove methodologies because that person has a really hard time taking feedback.

My Amazon Guy
How to Retain Employees - Master Class

And so I might even use allegories to train that person.

My Amazon Guy
How to Retain Employees - Master Class

When that person makes a mistake, I might teach a narrative instead of just say, hey, Bob, you messed up.

My Amazon Guy
How to Retain Employees - Master Class

I would say that to the high drive person, but the high detail person, not a chance.

My Amazon Guy
How to Retain Employees - Master Class

That high detail person will cower in fear and will reject feedback so fast because they already have a really high opinion of themselves, but it's rooted in defensiveness.