Steven

And then that's where the anxiety kicks in, and that's where we just push it off. What if the excuse is real? So I've been invited to this dinner in London. I actually can't go, but it's someone that I care about a lot. I can't go because of my calendar, and I haven't responded to the email yet. I think in part because I'm trying to figure out how to let them know.

You see how it's taking up your energy even now? It is taking up my fucking energy, yes. So in that situation, I should say, I was going to say terribly sorry. No, no, no. Okay. I can't make it on this occasion because I'm in... The Middle East. But thank you for the invitation. Yes. And if this ever pops up again, please do let me know. I'd love to come. Yeah. Because all of that is true.

You see how it's taking up your energy even now? It is taking up my fucking energy, yes. So in that situation, I should say, I was going to say terribly sorry. No, no, no. Okay. I can't make it on this occasion because I'm in... The Middle East. But thank you for the invitation. Yes. And if this ever pops up again, please do let me know. I'd love to come. Yeah. Because all of that is true.

And don't say terribly sorry.

And don't say terribly sorry.

Of course you're not. I'm not terribly sorry. You're not sorry at all.

Of course you're not. I'm not terribly sorry. You're not sorry at all.

It's so ironic that I started this with an um while I was holding this particular image. Nice. So what is this image that I have in my hand for people that can't see this conversation right now?

It's so ironic that I started this with an um while I was holding this particular image. Nice. So what is this image that I have in my hand for people that can't see this conversation right now?

Verbal fillers. One thing we've come to learn from doing this podcast is that when a guest on the show uses a lot of verbal fillers, people get irritated in the comment section. It's so interesting, but it's really taught me a lot about how to speak better. Because if someone comes on the Diary of a CEO and the guest is constantly saying like, like, um, like, like, like, like, um, like, like,

Verbal fillers. One thing we've come to learn from doing this podcast is that when a guest on the show uses a lot of verbal fillers, people get irritated in the comment section. It's so interesting, but it's really taught me a lot about how to speak better. Because if someone comes on the Diary of a CEO and the guest is constantly saying like, like, um, like, like, like, like, um, like, like,

It's like the top three comments. I just did it then. Yeah. It's the top three comments on the video. Right. Should I be getting rid of these filler words? They're like, if I want to be a more effective, impactful communicator. Because the great communicators that I see on stages and stuff, they don't use like...

It's like the top three comments. I just did it then. Yeah. It's the top three comments on the video. Right. Should I be getting rid of these filler words? They're like, if I want to be a more effective, impactful communicator. Because the great communicators that I see on stages and stuff, they don't use like...

You don't want to do that when you need to be very effective in your communication. Yeah. What is the most important thing we should have talked about that we haven't talked about as it relates to the work that you do, the questions that people ask you, and the value that you have to give to my audience? What's the most important thing?

You don't want to do that when you need to be very effective in your communication. Yeah. What is the most important thing we should have talked about that we haven't talked about as it relates to the work that you do, the questions that people ask you, and the value that you have to give to my audience? What's the most important thing?

Jefferson, thank you. You're a father, aren't you? I am, yeah. You've got two children, seven and five? Seven and five. So how are you thinking about what you say to them?

Jefferson, thank you. You're a father, aren't you? I am, yeah. You've got two children, seven and five? Seven and five. So how are you thinking about what you say to them?

What do you hope that people who read this book will walk away with it with in terms of value or a changed perspective?

What do you hope that people who read this book will walk away with it with in terms of value or a changed perspective?

I highly, highly recommend anybody who relates or resonates with the conversation we've had today to go and get this book, because there's very, very few like it that approach it from the perspective that you have of someone who conversates for a living in many respects and where there's so much relying on your ability to conversate effectively. So I highly recommend everybody who gets this book.