Stuart Gillies
speaker
893 appearances
1 recordings
1 series
first heard Mar 2026
last heard 2 Mar
Stuart Gillies’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Mar 2026 with 1.
Appearances
And so my view is we de-brand, we create individuality and we bring in new people to support the current team who have unique skill sets.
So they're not all born of the same core central, what would we call it?
I suppose area where they've all worked together in that level of fine dining at a super high level.
We need people who are diverse, who have
only worked in bars or worked in brasseries or worked in different environments where they have different skill sets that's interesting because that is a different business strategy to say recreating the ivy in lots of places or yeah yeah cafe rouge that was a big deal at the time or i'm thinking of gales now which is a sort of
But it's different.
If you've got one thing that works and you can do the cookie cutter and mass produce it really well, then there's nothing wrong with that.
That's very clever.
Yeah.
But your business was not like that.
It was different.
It was already diverse.
It was already a collection of restaurants, as I called it.
And it was...
As I say, it had great elements within, but there was so much noise that we had to really individualize and start to put responsibility and pressure into individuals within their bricks and mortar establishment, rather than them looking to head office and central support area.
So you wanted people to take responsibility in their own kitchen location.
Yeah.
be involved in decision making and actually make decisions that were going to drive the business forward.
And they would then own and manage that decision rather than
we hand down a directive or a command so to speak and then they would just execute it because there was you just lose so much along the way so you were basically devolving sort of responsibility from the center yeah well put that's exactly what we did to the point where i made a really unpopular decision and i changed the name of head office to support office oh which was really who was that unpopular with obviously head office
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