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Sudip Hore

๐Ÿ‘ค Speaker
183 total appearances

Appearances Over Time

Podcast Appearances

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Hello, everyone.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Glad to be here.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

My name is Sudipore.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

I'm a product manager in our auto support tools product management team.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So as part of our team, our primary focus area is to really take what we get from auto support and turn it into proactive and predictive recommendations.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

for our customers, for all of our users, customers, partners, and even for our internal NetApp users.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Absolutely.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

You can follow me at Sudeep Horay, one word, on Twitter.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

That's an excellent point.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

How many of you know when we started setting autosupports from our systems?

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Ooh, trivia question.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

I don't know.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

All right.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

97 was close.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

We actually started sending auto support for our products in 1995.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Wow.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

It was generally available, yeah, you know, 22 years.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So more than two decades of data from all of our products was

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And we have one of the biggest data warehouses in the world collecting this information, crunching through this information, and turning it into something of value for our users.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

It's a tremendous source of value over the years.

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