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Sudip Hore

๐Ÿ‘ค Speaker
183 total appearances

Appearances Over Time

Podcast Appearances

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And, in fact, right before this call, I got an email from one of our customers who was really happy to see that recommendation on the dashboard.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And we are going to enhance it.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

There are a lot of exciting things coming.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

One of the things that we are also looking at is what we did in this release, if you look at it, is we are telling our users what to upgrade to.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

What we are looking at doing is also tying in the value to this process, meaning why should I upgrade to this next version of ONTAP?

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

What are the new features that I'm going to get?

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

What are the new efficiency or performance levels that I'm going to get?

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Now, all of this information is currently available, but we want to kind of unify this.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And this goes back to my previous point of streamlining the workflows.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

There's no point having all these disparate pieces of information.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So we need to kind of bring all of these together to provide a much better user experience to our user community.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Yeah, absolutely.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So definitely there are quite a few things that we are looking at.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And the on-command suite of products as well as data coming back from our other parts of the product portfolio are definitely in consideration.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

In addition to that, what we are also looking at is

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

How can we take that information and then bounce it off some of the other tools that people use during the upgrade process?

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And rather than have a manual process, check some of those things automatically.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And I'll just cite one quick example.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

A lot of times what happens during the upgrade process is you have quite a few connected devices to your storage system.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

and those have some software components as well.