Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Sudip Hore

๐Ÿ‘ค Speaker
183 total appearances

Appearances Over Time

Podcast Appearances

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

It's a very comprehensive program helping in different aspects of managing our systems, both internally and externally.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Yeah, absolutely.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So one of the fascinating things that we have done actually in this latest release is Upgrade Advisor has been there, and I'm glad that you brought it up.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

But it was more of a reactive capability within the whole MyAutoSupport portfolio.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

And in this recent release,

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

we have actually taken the recommendations that we give to our customers and tied it to Upgrade Advisor.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So on the new dashboard, if you go there as a customer,

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

you will now be able to see proactive recommendations that tells you, okay, I have 65 controllers, and based on the recommendations that NetApp has given, there are 17 of those that are eligible for upgrades to newer versions.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So this is kind of much more efficient than me as a customer trying to go in and look and find out things.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

It's very proactive.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

It's right on your face.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

It's right on the dashboard when you log in.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

Yeah, absolutely.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

In fact, we are actually working hand in hand with our ONTAP and on command counterparts to align things that we do within our simplified upgrade process.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

All the rules that you see in Upgrade Advisor are completely aligned with the simplified upgrade process that you have through on-command system managers today.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

We're working hand-in-hand, the set of rules are very similar.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

What Upgrade Advisor does in addition to automating all of the rules is really bringing together

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

some of our digital support assets.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

So for example, in this case that I just cited, we had these recommendations on our support site and it was an excellent opportunity for us to take those recommendations and tie those to the upgrade process.

TechONTAPPodcast
Episode 80 โ€“ Active IQ (formerly MyAutosupport)

It makes life for users and customers much easier.