Sushanth (Shushant) Raman

speaker
542 appearances 1 recordings 1 series first heard Jul 2026 last heard 22 Jul

Sushanth (Shushant) Raman’s voice in public audio — every appearance, attributed to the second.

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Recordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.

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That's like a more straightforward task versus the one I just presented before.
We deploy it in a lot of ways, give you some examples of how we do it.
So if you think about the everything, anything from like our marketing outreach, we make sure that every sort of thing from researching about the company to personalizing the decks, to personalizing the message to kind of matter to the decision makers based on the problems are there are just very tightly curated.
We use it to identify what is the warmest path to meet a certain customer.
We have ways to make sure the pallet product is
reflects a use case, like for example, for sales engineers, like how do we make sure that the demos are personalized to an actual pain point?
So if we're configuring those our agents to kind of reflect a use case or a problem that's actually relevant to a customer based on research we've done, how do we do those personalizations?
We use it to automate a lot of our customer onboarding deployments.
We use it internally for meeting preparations, all hand preparations, all of that stuff.
We use it for our sales team to flag deal risks.
and being able to audit the status of our pipeline based on call transcripts, emails and so on.
So there's a lot of different use cases like that across the business.
Basically, every team has a mandate in the company to be able to use AI successfully in a way that's productive and not just the sake of maximizing token usage.
One of the most effective ways that I've seen AI go be deployed in a business, there's a very large global warehouse operator.
And if you take a look at warehousing, there's two common things that eat up a bulk of your time, which are, you basically have two types of requests, scheduling,
which is basically like, how do I know that the truck is reaching my dock to go and drop the shipment at the right point in time so I can optimize when my warehouse workers are available, when we can go and pick out all the stuff out of the truck.
And then for outbound shipments, when can I go and make sure that I can pick, pack, and put everything, set all the pallets up so the truck can kind of take it out of my warehouse.
And the second thing that they have is they have like an overwhelming number of requests for everything from knowing is inventory available.
Can this pack, can this order be fulfilled?
Can they handle a return request?
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