Tamara Jackson

So it's something wrong on their end if they didn't get it the way that I intended for it to be received.

So it's something wrong on their end if they didn't get it the way that I intended for it to be received.

But what I've learned is, wait, that didn't land the way I hoped it would.

But what I've learned is, wait, that didn't land the way I hoped it would.

Maybe I need to think about how I'm communicating.

Maybe I need to think about how I'm communicating.

Where could I have been more clear?

Where could I have been more clear?

Where could I have been more empathetic?

Where could I have been more empathetic?

Maybe I should have started with some questions about how they were instead of jumping into the thing that I wanted to talk about that day.

Maybe I should have started with some questions about how they were instead of jumping into the thing that I wanted to talk about that day.

Right.

Right.

And those are things that you learn when you practice reflection.

And those are things that you learn when you practice reflection.

So that's one of the things that I would kind of underline for our viewing and listening audience today.

So that's one of the things that I would kind of underline for our viewing and listening audience today.

I think for me, being able to become more emotionally intelligent requires being willing to step back from interactions and reflect and grade yourself.

I think for me, being able to become more emotionally intelligent requires being willing to step back from interactions and reflect and grade yourself.