Tanya Bustos

speaker

449 appearances 15 recordings 1 series first heard Jul 2017 last heard Aug 2019

Tanya Bustos’s voice in public audio — every appearance, attributed to the second.

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WSJ Your Money Briefing · Airline CEOs Defend Coach Seats · 31 Jul 2018 podcast

This is after actually sitting in them. voice-verified

The Wall Street Journal's middle seat columnist, Scott McCartney, tells us all about it. voice-verified

He joins us from Dallas via Skype right now. voice-verified

Hi, Scott. voice-verified

Good to be with you. voice-verified

So before we get into... voice-verified

the CEO experiment, let's just confirm the consensus. voice-verified

Coach is awful, right? voice-verified

Lots of things on airlines have certainly improved. voice-verified

I don't think a lot of people list coach among the improvements. voice-verified

Am I wrong? voice-verified

How true it is. voice-verified

So you invited three of the top execs from the top U.S. voice-verified

airlines. voice-verified

Who was up for the challenge and what transpired? voice-verified

Okay. voice-verified

Well, we were able to get two in the hot seat. voice-verified

Now, there was clearly no way they were going to dress this up, right? voice-verified

So they're not apologizing. voice-verified

It seems like they get it, but, you know, their stance is, yeah, we know, but you can always pay more. voice-verified

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