Tessa West

speaker
187 appearances 3 recordings 1 series first heard Jun 2023 last heard Sep 2024

Tessa West’s voice in public audio — every appearance, attributed to the second.

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And so just very kind of specific behavior-based immediate types of feedback are the best and
I don't like feedback that happens once a quarter or once a month because it feels too big and scary.
I like the kind of more organic, natural, bite-sized pieces of feedback.
And I think what I learned from the study is when you formalize feedback, people get really uncomfortable.
Even if it's to say, this is a 15-minute feedback conversation, that's sufficient enough to disrupt the whole process.
It's better if you just kind of do it when you're walking down the hall and it feels more natural.
It feels less kind of structured.
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