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Teya Tofer

๐Ÿ‘ค Speaker
206 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

I think the best is that the customer or the product is selling itself to the customer.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

And we are really, what we are doing now is to really, if you put the product in the middle and the scalability of the product in terms for us, it's user seats or profiles and

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

And we are really optimizing our product towards these two levers in order that the client really upsells themselves.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

But still, it's an interesting way.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

We are coming from a sales-led approach, which is completely different.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

And there you do the deals in a different way.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

If you do one-on-one deals,

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

and you really talk to the client, negotiate a contract, and now if you try to do it more automatically, fully automatically, it's a different game.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

Yeah, so you mean the customer acquisition costs?

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

Yes.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

So it's hard to say if you compare it.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

I think our CAC to CLV CAC ratio is about three, which is very good, I think, in the industry compared to others.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

So you can calculate.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

If it's three, it's 4,500.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

LTV keg ratio is three.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

I guess so, yeah.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

Yeah, I'm too.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

Ah, sorry.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

No, it's much larger.

SaaS Interviews with CEOs, Startups, Founders
1 Customer Pays $600k/yr, How Social Marketing Company Facelift Broke $25m ARR

It's the customer 12, 13.