The Deeper Thinking Podcast
speaker
1,957 appearances
5 recordings
1 series
first heard May 2026
last heard 17 Aug
The Deeper Thinking Podcast’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 5 in all, peaking in Jul 2026 with 3.
Appearances
An automated agent can be designed so that nothing ever reaches such a moment.
It can apologise, like restate the
The policy, offer another menu, and simulate concern while ensuring that the institution remains unavailable.
The customer experiences responsiveness without access.
The conversation continues, but no encounter occurs.
This is not failed communication, it is successful containment.
The system's purpose may not be to solve every problem, it may be to reduce the number of problems that become expensive for the organization.
A long cue, a confusing appeals process or a chatbot that repeatedly returns the customer to the same answer can be described as poor service.
From another position, each may be an efficient method for exhausting claims.
Automation often succeeds by relocating labor.
The company records a reduction in handling time.
The customer repeats their history to multiple systems.
The employer reports productivity gains.
The worker spends the evening correcting generated output.
The government reduces administrative staff.
The citizen becomes an unpaid investigator of the state's mistake.
Nothing has been removed.
The work has been pushed beyond the boundary of what the institution counts.
This creates a shadow workforce of automation.
The dispersed population required to repair, interpret, and endure systems officially described as labor-saving.
Showing 881–900 of 1,957 · page 45 of 98
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