Tito Goldstein

What happens when someone misses a time clock?

What happens when someone does something great and you want to incentivize them?

All of those nuanced moments were being dropped because it was just too far beyond the technology that was given to them prior.

And that's really what TeamBridge like ultimately has become and always has been is about bringing the most cutting edge technology to the folks who need it most more than we need it.

We don't need another project management tool, but they're still in a lot of ways doing pen and paper or using tools that look like they're built in the 90s.

So the MVP rapidly evolved purely based on customer feedback.

It's an interesting question.

So me and Arjun at Uber spent so much time answering this same question.

What do we build next?

How do we build it?

How do we get it in people's hands and how we prove the value?

And I think that was something that came almost natural to us because we spent so much time with our customers.

We were not just selling to them, but implementing them, working with them every day on customer support.

So I think staying close to the customer as a founder allowed us to have really quick alignment.

From a technical perspective, we were thinking about TeamBridge in terms of those building blocks and those Legos and those primitives.

But from a customer perspective, we were thinking about what does it unlock?

All those use cases Arjun mentioned about someone calling out sick, someone automatically finding a replacement, incentivizing staff.

Those were the use cases our customers were doing manually in spreadsheets.

And where we saw that value, we just started building the Legos and building blocks into TeamBridge that unlocked

those use cases for our customers to now bring into the system as well.