Todd Davis

And the lack of trust is, of course, at the heart of every bad relationship. And so building that trust, just like the example we were talking about earlier, if I'm a leader of multiple generations and I'm busy and I've got a lot to do, but I still take the time to understand each and every individual and what's important to them as far as flexibility, as far as recognition.

And the lack of trust is, of course, at the heart of every bad relationship. And so building that trust, just like the example we were talking about earlier, if I'm a leader of multiple generations and I'm busy and I've got a lot to do, but I still take the time to understand each and every individual and what's important to them as far as flexibility, as far as recognition.

That builds trust with them because they know that I care about them. And some people hear it and they think, okay, so it's about being nice. Yeah, it's about being nice, but more importantly, it's about getting results.

That builds trust with them because they know that I care about them. And some people hear it and they think, okay, so it's about being nice. Yeah, it's about being nice, but more importantly, it's about getting results.

And if I take the time to make what we call it in the seven habits, deposits in the emotional bank account of others, if I take time to make a deposit in your emotional bank account, it raises the level of trust. In the EBA or the emotional bank account, much like a financial bank account, we make deposits. And sometimes because we're human beings, we make mistakes. We take a withdrawal.

And if I take the time to make what we call it in the seven habits, deposits in the emotional bank account of others, if I take time to make a deposit in your emotional bank account, it raises the level of trust. In the EBA or the emotional bank account, much like a financial bank account, we make deposits. And sometimes because we're human beings, we make mistakes. We take a withdrawal.

But if we've made enough deposits in the emotional bank account of the people who are most important to us, then when an accidental withdrawal happens, we don't bankrupt that relationship. There's enough trust built up in there. So that's my take and my philosophy on trust.

But if we've made enough deposits in the emotional bank account of the people who are most important to us, then when an accidental withdrawal happens, we don't bankrupt that relationship. There's enough trust built up in there. So that's my take and my philosophy on trust.

Yeah, I like that analogy as well. And with the analogy we use of making deposits, I bet you've experienced, I know I've experienced those people who they're making deposits, but they're not sincere deposits. You can tell something's going on. They're trying to schmooze you, a word we use in the U.S., to butter you up or to make you feel good because they need something. They need a favor.

Yeah, I like that analogy as well. And with the analogy we use of making deposits, I bet you've experienced, I know I've experienced those people who they're making deposits, but they're not sincere deposits. You can tell something's going on. They're trying to schmooze you, a word we use in the U.S., to butter you up or to make you feel good because they need something. They need a favor.

They need you to do something for them. Instead of just being open and honest and saying, hey, I need your help. Would you be willing to help me with this? They try and build up this fake deposit, I guess is what I'm saying. It's being sincere. It's a huge part of our trust accounts with people.

They need you to do something for them. Instead of just being open and honest and saying, hey, I need your help. Would you be willing to help me with this? They try and build up this fake deposit, I guess is what I'm saying. It's being sincere. It's a huge part of our trust accounts with people.

Yeah, that's a tough question. That is a tough question. And I've answered it differently at different times. I've been asked something similar. But right now, and maybe it's just based on how the last couple of months have gone, habit number three is put first things first. It's the habit of focus and prioritization. And again, all of the habits work together.

Yeah, that's a tough question. That is a tough question. And I've answered it differently at different times. I've been asked something similar. But right now, and maybe it's just based on how the last couple of months have gone, habit number three is put first things first. It's the habit of focus and prioritization. And again, all of the habits work together.

But I think right now, with everyone with so much on their plates and everybody's being pulled in different directions, to decide... In Habit 3, we talk about how do you prioritize? Because it's not like we're choosing between good things and bad things to spend our time on. We're choosing between a lot of good things. But how do we decide what are the most important things?

But I think right now, with everyone with so much on their plates and everybody's being pulled in different directions, to decide... In Habit 3, we talk about how do you prioritize? Because it's not like we're choosing between good things and bad things to spend our time on. We're choosing between a lot of good things. But how do we decide what are the most important things?

If we can never get everything done... What are the most important things? Who are the most important people? And where am I spending my time every day and every week? And I think about we teach the principle or the concept of weekly planning and spending a time at the beginning of your week, whether it's Sunday night for a lot of people.

If we can never get everything done... What are the most important things? Who are the most important people? And where am I spending my time every day and every week? And I think about we teach the principle or the concept of weekly planning and spending a time at the beginning of your week, whether it's Sunday night for a lot of people.

Sunday night, I take about 30 minutes and I connect back, first of all, with my mission. It's a written constitution that we put together. What do I say I'm all about? What do I think is most important to me? And then I connect with the most important roles in my life. My role was chief people officer as a coach or a consultant, as a parent with my kids. And I list those out.

Sunday night, I take about 30 minutes and I connect back, first of all, with my mission. It's a written constitution that we put together. What do I say I'm all about? What do I think is most important to me? And then I connect with the most important roles in my life. My role was chief people officer as a coach or a consultant, as a parent with my kids. And I list those out.