Todd Davis
speaker
423 appearances
6 recordings
3 series
first heard Dec 2024
last heard May 2025
Todd Davis’s voice in public audio — every appearance, attributed to the second.
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Appearances
For example, I would go into her and I'd say, okay, look at the emails you sent me. And I said, your email, this last one said, hey, Todd, when are you going to get me that report? And she said, was that offensive? And I said, I know you. So it wasn't offensive to me. But most people would say, hey, Todd, I hope you had a nice weekend and everything's going.
Do you think you'd have time to get me that report sometime this week? And she said, I don't do that because I don't want to waste people's time. I just want to be, you know, I want to be respectful. So it's something that subtle that this person, based on the age they grew up in, they didn't realize, no, it's just common courtesy.
It doesn't matter whether you're in Asia or whether we're in North America or whatever. Those are common courtesies. And so that's what you caused me to think of that I think.
i'm maybe it's because of my age i don't have a hard time i'm very diplomatic about it but i just call out with people i say hey i've noticed something that is holding you back and i want to bring it to your attention yes email manner is very hard to teach some people don't even reply to emails If they're willing, and this person is so wonderful, and they were starved for the help.
They said, please help me. So they would send me their emails. And it's something, Vince, that none of us should ever take for granted. Just because you and I were raised a certain way or learned certain things, we should never assume. And I did assume, well, gosh, somebody was a PhD. They've got to know all this stuff. No, they don't.
And so she would send me her emails and say, would you review this before I send it out? They really wanted to get better. And she started to change and I'm not taking credit for that. She did all the work. But I think this gets to the point you're making or that I'm trying to make is that we have to want to, we have to be humble enough to say, I've got something to learn. I want to be self-aware.
And while I've been very accomplished in certain areas, where are some areas that I could get better in and be open to talking to other people and getting feedback.
The next question ties directly to what we just discussed. We had the unique opportunity to experience life before the digital world, which of course reveals our age, but it also means we understand both sides, analog and digital. Now we are in a cross-generational workforce, but it's chaotic. If you listen to the media, here's what they say. Gen Z doesn't want to work.
Millennials are burned out. Gen X is getting laid off. Baby boomers are not retiring. Every generation gets labeled. Each has its own set of challenges. So I want to pick your brain on this. From your experience, how should companies approach the situation?
And looking at the seven habits, do you think any of them could help teams and organizations take better control of generational diversity in a way that is more effective?
No, you flatter me. And a couple of things I want to clarify. You are much younger than I am. I'm not saying our generation. You're much younger than I am. But I did have the analog upbringing as well. As you talk about this, and you said something up very front when we first started talking about my time in the people field.
Whether I'm a baby boomer, whether I'm a Gen Xer, regardless of my generation, this is my belief. And I've seen it play out and work well for me. Everyone wants to matter. We show up differently, but we all want to matter. We all want to be a part of something that matters. We all want to contribute. We all want to know that we're making a difference.
And so the leaders I've coached that have several generations in their teams, I have said, yes, you have to talk to Joe different than you talk to Vince. And you have to talk to Vince different than you talk to Susan. But Remember, human beings, we all have this in common. We all care. We all want to matter. We all want to feel valued. We all want to make a difference.
And as a leader, I've learned that if I keep those fundamental principles in my mind regards to the generation I'm dealing with, then I realize, okay, yeah, this person, they want more flexibility in their, I'm making this up, but they want more flexibility in their workday. This person, it's more important to them to be recognized in front of everybody. This person
and doesn't like to recognize inferiority, that's fine. I can treat all those people differently. We pay for results, right? So if they're providing me for the results, what do I care if they work five hours late at night and three hours during the workday? Now, different industries have different requirements and some people need to be in the office and some people need to be FaceTime.
But I have coached so many leaders when they've said, I think people, especially after COVID, A lot of organizations need people to come back to the office. And I would say, dad, help me understand why they need to be in the office just so I can see what they're doing. Okay, so did their productivity drop when they were working from home? No, in fact, one of them had actually increased.
Okay, so why do they, if they don't want to come back to the office, What are you paying them for? To see them at their desk or for what they produce? And again, I'm learning too.
I don't have all the answers, but if we can get back down to the basics of human beings and what's important and try and put ourselves in their shoes, we can not only treat them with the language and the way they want to be treated, they're going to be that much more engaged and they're going to bring that much more of their best selves to work every day.
I went all over with that one, Vince, but that's my response.
I completely agree with you. In the digital world, we've become so used to relying on technology to solve problems. And yes, technology is powerful, but at the end of the day, it's just a tool. The other day, in another interview about AI, I said, it's not just about AI. Before AI, we had apps. Before apps, we had software. But to me, apps are no different from a hammer or a screwdriver.
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