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Todd Kahn

๐Ÿ‘ค Speaker
325 total appearances

Appearances Over Time

Podcast Appearances

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

I want that unique call to action that you have to go to a coach coffee shop to buy this compelling coach coffee shop merchandise.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

The other benefit, the linger time for the shoppers where there's a coach coffee shop is significantly increased.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

So I don't just do coffee shops for marketing or social purposes.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

It's really good business for us.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

So you're exactly right.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

So if I go back to FY19, right before I took over for the Coach brand, we were spending about 3% on marketing.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

And that was true since the early 2000s through FY20.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

We started to spend more, particularly first during COVID, digitally on lower funnel activity.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

And we learned our way into it.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

Today, the Coach brand spends 11% on marketing.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

We're doing that mostly with mid to upper funnel, long format campaigns about the brand.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

We find that that is compelling.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

We are getting close to sufficiency in certain markets.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

So it doesn't mean I have to spend 15 or 20%.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

We are very disciplined on understanding what our ROI is on that spend.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

So as I said to my CMO, we'll spend close to a billion dollars next year telling our story in long format fashion in key markets.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

That's a moat for our brand and for Tapestry that not everybody can replicate.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

And we are very focused on acquisition of new customers in our marketing stories.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

That becomes very compelling.

Bloomberg Talks
Coach President & CEO Todd Kahn Talks Focus on Gen Z, New Customers & Power of Pricing

So I think that gives us longevity, and we measure it.