Todd Olson
👤 SpeakerAppearances Over Time
Podcast Appearances
That is incredible.
How was onboarding?
What was going on?
I learned things.
I learned things about different departments.
I learned things about different functions.
We reinvented our SDR function just through me doing one-on-ones repeatedly.
We looked at different offices.
Like it solves so many problems when you just go really deep in different areas of the business.
One of the interesting things about onboarding is that as a founder,
I hear everyone complaining about onboarding.
I mean, I'm already onboarded, so I didn't experience this problem.
So it took eight of these one-on-ones.
I went back to our leadership team, like, you weren't talking about this onboarding problem.
Should we do something about this?
I feel fine.
But it really is, you have new people coming off the street.
There's lots of jargon and lingo and process.
And we had to really tighten how we think about onboarding.
Um, the next thing we do is, um, like many of you probably don't even have an office.