Todd Olson

And we were like, sure.

Of course, we didn't think we could, but we had no idea it was gonna break.

And that was the key lesson, is what we thought was going to break wasn't the thing that actually broke when we turned it on.

We turned it on on a Friday.

It absolutely cratered some portion of our system.

The engineering team spent the entire weekend, 24-hour days, patching up what it was.

It got it usable.

Now we had to make the performance substantially better than what they were using before.

That took probably another month, but we were very communicative with the customers every week.

And look, we said, we want to earn your business.

Give us a month to handle your scale.

And if we can handle your scale, a performance that you like, give us the business.

And we earned the business.

They're still a customer today.

They're one of our largest data providers.

You can think about, we can basically collect data from products.

Think about someone using a Zendesk.

They're in the product all day long.

It's an incredible amount of data.

Another one's like Schoology, which is an ed tech company, which has an incredible,