Tom Erick von Krog-Martensen
๐ค SpeakerAppearances Over Time
Podcast Appearances
development when it comes to onboarding tools and automating the processes within the system.
So it's for developers and to customer success developers.
Say again?
We have two sales reps and one marketing person.
So the marketing person has also been doing 50% sales, but now he's 100% marketing.
So it's two sales and one marketing.
We don't calculate it.
So our churn in December was 1.75% as an average six-month churn.
That's correct.
That's what we had in December.
Uh, yeah, yes, of course we, we are not, uh, we, we are not, uh, we are not, we don't have a positive, uh, churn rate that, that we don't.
So, but, uh, as,
As I'm saying, we are growing, but the churn is bigger than the added upsell per existing clients.
No.
Our upsell on existing customers is less than the churn.
No, that's true.
So our expansion from existing customers does not cover the revenue churn.
I see.
So that's from that, that, that cover is covered by the new clients, which is more than the churn, of course.
No, it's a bit more.