Tom Howard

But I think that there's $4 trillion sitting along the sidelines, $4 to $5 trillion. And one thing we learned through COVID is we're essential, home service. And I think private equity, venture capitalism, rich people are like, where could I put my money? Not putting it in hotels, not putting it in nail salons because if COVID 2.0 comes out- And by the way, AI is not taking our job.

But I think that there's $4 trillion sitting along the sidelines, $4 to $5 trillion. And one thing we learned through COVID is we're essential, home service. And I think private equity, venture capitalism, rich people are like, where could I put my money? Not putting it in hotels, not putting it in nail salons because if COVID 2.0 comes out- And by the way, AI is not taking our job.

AI is not taking our job. So I was on a podcast with Leland Smith the other day. And man, that dude is still a goat. That's my boss. He's sharp. Yeah, he is. He just kept talking about lifetime value and how much their list means a lot and how much having past customers they've done work for. And he's a little old school with the mailers.

AI is not taking our job. So I was on a podcast with Leland Smith the other day. And man, that dude is still a goat. That's my boss. He's sharp. Yeah, he is. He just kept talking about lifetime value and how much their list means a lot and how much having past customers they've done work for. And he's a little old school with the mailers.

And I think you guys have been working long and hard at a newer way of thinking about it in this new day and age about being in front, top of mind of the clients at all times. So I'm a big fan of Nuve. Ishmael called me up one day and said, do you want to make an investment? And I said, absolutely.

And I think you guys have been working long and hard at a newer way of thinking about it in this new day and age about being in front, top of mind of the clients at all times. So I'm a big fan of Nuve. Ishmael called me up one day and said, do you want to make an investment? And I said, absolutely.

You guys, you've been traveling to Armenia and just you got different developers all over the world for manufacturing. Tell me a little bit about what you guys think about holding the customer. I don't, I don't know who to pick, but tell me a little bit about what it's, what it's all about, because a lot of people have heard this and they think Nuve is just a thermostat, but there's so much more.

You guys, you've been traveling to Armenia and just you got different developers all over the world for manufacturing. Tell me a little bit about what you guys think about holding the customer. I don't, I don't know who to pick, but tell me a little bit about what it's, what it's all about, because a lot of people have heard this and they think Nuve is just a thermostat, but there's so much more.

Yeah, Ishmael, when you got involved, I know you saw something there. It's dangerous getting into the tech world. A lot of things could go wrong, but it seems like you guys have nailed it. I think you went about it a little bit slower to make sure the tech was right. You tested the shit out of it, made sure that it works every time. And I know you get a lot of ideas.

Yeah, Ishmael, when you got involved, I know you saw something there. It's dangerous getting into the tech world. A lot of things could go wrong, but it seems like you guys have nailed it. I think you went about it a little bit slower to make sure the tech was right. You tested the shit out of it, made sure that it works every time. And I know you get a lot of ideas.

You're like, no, it needs to do this. It has to have this display. It needs to be able to hit the button and make a phone call. Talk about some of the things that this thermostat actually does and why it's important from the consumer standpoint as well.

You're like, no, it needs to do this. It has to have this display. It needs to be able to hit the button and make a phone call. Talk about some of the things that this thermostat actually does and why it's important from the consumer standpoint as well.

I think there's something there that I really like about Nuve, too, is being able to turn the unit on before summer hits, being able to test the stuff. Because typically, the one hot day in whatever city or state you're in, you go to hit it and it doesn't turn on. You get flooded with calls. This allows you to kind of test before that day.

I think there's something there that I really like about Nuve, too, is being able to turn the unit on before summer hits, being able to test the stuff. Because typically, the one hot day in whatever city or state you're in, you go to hit it and it doesn't turn on. You get flooded with calls. This allows you to kind of test before that day.

I love it. I love it. So all this data, all this stuff, it's, it's, there's a lot of things coming out right now in the home service space. And, uh, I think what you guys are just trying to do is keep it simple. You're trying to make sure that they're aware and just look at the data. So what are some of the things you guys can notice that is going to be an issue from the data?

I love it. I love it. So all this data, all this stuff, it's, it's, there's a lot of things coming out right now in the home service space. And, uh, I think what you guys are just trying to do is keep it simple. You're trying to make sure that they're aware and just look at the data. So what are some of the things you guys can notice that is going to be an issue from the data?

You know, it's funny. I was listening to Dan Pena and also Jeff Bezos recently. And they said, the thing that makes a visionary so powerful is their ability to fail. Like if you're in baseball and you got a 300 batting average, it means you're hitting three out of 10. And that's world-class. And everybody just, it's the people that sit and wait and they wait for these innovations.

You know, it's funny. I was listening to Dan Pena and also Jeff Bezos recently. And they said, the thing that makes a visionary so powerful is their ability to fail. Like if you're in baseball and you got a 300 batting average, it means you're hitting three out of 10. And that's world-class. And everybody just, it's the people that sit and wait and they wait for these innovations.

They don't do anything about it. There's so many companies I know. We're just not ready yet. We're not going to do this. Everyone at this table jumps in head first and we figure it out. We jump out of the plane, we build the parachute. It doesn't always work. And we're okay failing. Like failure is okay. And there's one thing to take away.

They don't do anything about it. There's so many companies I know. We're just not ready yet. We're not going to do this. Everyone at this table jumps in head first and we figure it out. We jump out of the plane, we build the parachute. It doesn't always work. And we're okay failing. Like failure is okay. And there's one thing to take away.