Tom Verrilli
speaker
703 appearances
1 recordings
1 series
first heard Aug 2026
last heard 2 Aug
Tom Verrilli’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Aug 2026 with 1.
Appearances
And so you go through this exercise of like, we don't need to fix it, it works.
And then you're like, okay, great.
What does that have implications for other things?
Okay, then what would we do?
Oh, we're going to make everyone make listings.
And you're like, zoom back out again.
If every seller is now spending three minutes for every listing that they're making, the number of things they can sell per hour is now dramatically, dramatically lower, which means it's bad for sellers.
OK, shit, we can't do that again.
And so you just you have to keep stretching through the like, what are the longer term implications or what are the knock on effects of things we're doing?
uh thoughts on that on that trend and and how may how that might impact you guys uh listen i for one welcome our agentic overlords for things like i don't want to have to think about light bulbs air filters any of the programmatic stuff that i need to run my life right i'm also pretty great with it for like really high intent things i need a particular cable for my computer i'm looking for you know outdoor lights for my house things where there are
really taxing searches.
I think about this, you know, got to go to a wedding, which means I need black shoes, but delivered by Thursday.
Cause if they don't get here before Thursday, there are no good for me kind of things like absolutely.
But most of commerce in America isn't actually high intent.
Like how many years are we into e-com now?
Like 30 years into e-com and e-commerce has never exceeded 20% of retail spend in America.
The vast, vast, vast majority of retail shopping in the United States is still people going in person and buying things.
In the UK, it's somewhere, it's like 75, 25.
And it turns out actually that a lot of shopping is low intent.
I'm going to the mall because I've got a wedding coming up and I don't have anything to wear and I'm going to wander around and see what people have available because I don't actually know specifically what I want.
Showing 541–560 of 703 · page 28 of 36
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