Tomas Chamorro-Premuzic

And especially if you're a leader, I think the IQ part of leadership can be outsourced to AI, but you need to provide the EQ.

So long as there's humans at work and human in the world, they will crave validation, they would crave attention.

So in a way, even if we created the AI version of this podcast and the season seven would be all AI generated, that's great.

But then that's an opportunity for us to rediscover how to reinvest the time we save into something that is human and humane.

And that, in a way, is the big challenge that organizations face with the digital transformation.

Exactly, Emma.

I think you're absolutely right.

And efficiency is great, but it's often the opposite of humanity.

It's like it can be inhumane, right?

Even when you're happy to download your, you know, Starbucks app and your coffee will be ready there.

And then you pick it up, which will optimize your day by 30 seconds.

And maybe your barista decides to say, hi, Emma, how are you?

And you're like, whoa, whoa, whoa, whoa, whoa.

You're going to waste now two minutes of my day?

Yeah, that is human to human interaction.

Let's not kill it.

We are seeing a worrying trend whereby, you know, if organizations aren't seeing

significant improvements in output, and then they see that they can reach the same output with allegedly less input.

The easiest thing to do is you cut interns, paralegals, apprenticeship, or entry-level jobs, which is kind of ironic because I'm sure younger people who are digital natives are more likely to instill and inject

digital adoption and show other people how to use.