Tomas Chamorro-Premuzic

And then you pick it up, which will optimize your day by 30 seconds.

And maybe your barista decides to say, hi, Emma, how are you?

And you're like, whoa, whoa, whoa, whoa, whoa.

You're going to waste now two minutes of my day?

Yeah, that is human to human interaction.

Let's not kill it.

We are seeing a worrying trend whereby, you know, if organizations aren't seeing

significant improvements in output, and then they see that they can reach the same output with allegedly less input.

The easiest thing to do is you cut interns, paralegals, apprenticeship, or entry-level jobs, which is kind of ironic because I'm sure younger people who are digital natives are more likely to instill and inject

digital adoption and show other people how to use.

It's a problem because you lose the pipeline.

I mean, there is a great benefit in learning the trade and learning while doing.

If you start, I mean, lots of companies from McDonald's to Ford had CEOs that emerged from assembly lines and from kind of learning the trades, or if not, they put people through that kind of training.

Secondly, you get the richness of different generations interacting.

And I would say,

Third, you actually learn from younger people that just enter.

What's wrong?

What could be done differently?

People who haven't been institutionalized and who are outsiders, you know, see a different perspective.

So it'll be a real shame.