Tommy Mello
👤 Speaker
9732
total appearances
Appearances Over Time
Podcast Appearances
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
They have to.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
Yeah.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
That's one thing L.E.V.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
taught me is know your numbers.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
Yep.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
Like the CFO.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
Yep.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
Know those numbers and never let marketing go.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
And marketing is recruiting.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
So I'm in charge of recruiting and marketing.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
and the numbers all fall on me.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
So I ask a lot of questions.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
That's what I've been really good at.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
I get out of the way, but my CFO and my COO are sitting in the office today.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
I go, I want these four departments.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
I want to see the salaries of all four departments and I want to see that as a percentage of revenue that they bring in.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
And my COO is sitting there and he's going, dude, you're not going to like this.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
We've got to make some drastic changes next week.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
It's not a bad thing.
The Home Service Expert Podcast
Why Home Service Owners Lose Customers Before They Ever Pick Up the Phone
I'm like, the crazy thing is,