Tommy Mello

I love that.

I think as well as we do, there's so much room.

I get in a podcast like this.

This is what I love.

It really lets me learn and implement.

I started the podcast in 2017 just because I wanted to hear more, not because I had something to say.

And I was able to get guys like you on throughout the years and just take notes and say, literally since we've been sitting here, we've got one of the most amazing project managers probably in the world.

She came from General Electric, massive, could handle 50 projects, keep them on time, on budget, get everything done, keep all the decision makers in the loop.

And I'm like, I need somebody just for me under her, just with all the ideas I have that it could actually get things to the finish line.

Like little things, like the smallest little things, like putting the A-frames out in the front yard when we're working, like right in the street, you know, and then building systems to make sure it's happening every time.

Because it's one thing to create a system, make sure everybody knows how to do it.

It's another thing to make sure people are adhering to it.

That's why we've got tools like Rilla Voice and Ciro and FieldSpark that we can listen to the conversations in the field to create accountability and make sure we get coached properly.

I mean, do you believe in those tools?

Technology doesn't fix much.

If you think about it, you could be recording every conversation, but there's no one on ones.

There's no constructive feedback.

There's nothing happening with that.

And all of a sudden it's like we're paying for the software, but there's no results coming from it.

I hear people all the time.