Tommy Mello

I mean, how often do you see that?

Yeah, Megan does a pretty good job with some of those things.

So when did you guys meet?

Yeah, she's a class act.

What's one thing most remodelers can implement tomorrow to immediately improve their lead conversion rate?

A lot of the guys that I work with, I'm writing a book all about A1 and it's more of a recruiting tool.

And I kind of,

disprove this fallacy that I've got to do it this way and let the top guys kind of come up with their own methodology because I'm like, if you just follow our eight-step process, it'll work every single time.

Like, you don't need to reinvent the wheel.

Tom Hopkins used to talk about this all the time.

Like, learn exactly how I say it, do it exactly like this.

And I know some of the best trainers in the world are like, you run by scripts and you say it almost identical.

And here, I'm gonna hand you this, just like if you are auditioning, it's only a few sentences and let's see if you could do it.

And if you can't do it with a smile on your face and make eye contact and just feel comfortable in a conversation, it's very hard to wanna hire that person.

I think that comes a lot from hospitality background, just being able to kind of smile and have a conversation, build a relationship.

I don't ever ask my guys to build a relationship with a script.

Like if you're talking about the Harley Davidson in the garage, there's no script for that.

You know what I mean?

So you're allowed to talk about anything and build a relationship, but do it with something you're interested in.

Don't be a pretender.