Why Most Remodelers Keep Paying for Demand They Could Be Creating for Free

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The Home Service Expert Podcast 50 min 2 speakers 8 chapters transcribed 3 months ago
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What is the origin story of Tony Hody and his journey in remodeling?

Tony Hody 0:00
Many of them try to solve their marketing problems strictly in the checkbook. They try to Google ad campaigns, buy leads from lead aggregators, try to advertise in print media or television, radio. That's all they're doing. We're going to continue to help contractors stick with the fundamentals, with stuff that's guaranteed and proven, going out and knocking on doors, working live home shows and events.
Tommy Mello 0:21
All right, guys, welcome back to the Home Service Expert.

What is the difference between hunting and farming in lead generation?

Tommy Mello 0:23
Today, I have a legend in the lead gen door-to-door canvassing, home show and events, sales team training, remodeling, consultant industry. His name's Tony Hody. He's based out of Cleveland, Ohio.

How can door-to-door canvassing be effectively utilized for lead generation?

Tommy Mello 0:36
He's widely regarded as one of the foremost authorities on lead generation and residential remodeling industry. Tony began his career knocking doors as a part-time student at Ohio State and worked his way up to... Every channel of the business, canvassing, call centers, home shows, retail, in-home sales, before launching his own remodeling company and eventually transitioning into full-time consulting. Tony and his team train individuals and companies nationwide and internationally to generate more appointments, handle leads more effectively, and grow their business through proven repeatable systems. Tony, I got so much more to read, but how are you doing today?

What strategies can remodelers use to create infinite demand?

Tony Hody 1:13
I'm doing great, man. Thanks for the introduction. I appreciate it.
Tommy Mello 1:16
Yeah, so this episode, the thesis is most home improvement companies are leaving money on the table because they rely on one or two lead sources that don't have the systems to maximize any of them.

How should remodelers approach capacity planning for their business?

Tommy Mello 1:26
In this episode, Tony's going to break down how remodelers can diversify their lead generation, build high-performing canvassing and event teams, and convert more of the leads they already have without just throwing more money at digital ads. So let's just talk about the beginning, man.

What role does company culture play in hiring and training?

Tommy Mello 1:41
Walk us through what, you know, your personal story and... and what you're excited about.
Tony Hody 1:48
Yeah, so my personal story, I got a part time job for beer money as a student at the Ohio State University. And it was just supposed to be a part time job, but I fell in love with it and really learned the business. I learned how to go door to door around job sites and generate leads. I learned how to work home shows and events, other live events like fairs and festivals. I sat in the call center in the wintertime sometimes when it was too cold and frigid to get out there and knock on doors. We would resurrect old dormant inquiries over the phone. And even worked in retail stores like HQ and Builders Square. That was Home Depot and Lowe's before those transitioned over.

What are the common mistakes in lead handling that remodelers make?

Tony Hody 2:34
So that was my start, you know, and I learned the business. I actually went back to my hometown in Cleveland and decided, you know, I was going to start my own home remodeling business. And after my first short stint in the Fortune 500, I thought once you finish college, you were supposed to put on a suit and tie and go work for a Fortune 500 company. And so I did that for a short spell and did well at it, but I just didn't enjoy it. And so I wanted to get back into the home remodeling industry. And so I did at the age of 23 and built up a multimillion dollar business pretty quickly on the principles I had learned in Columbus. But you know, it didn't take long before I crashed and burned because it's not just skill that gets you where you need to go.
Tony Hody 3:20
I actually, you know, By the time I was 28, 29, I had filed bankruptcy personally and for the business. And my character just could not withstand the first big storm we came across, which was lending was backing out of the home remodeling industry.

What steps can business owners take to improve their lead conversion rates?

Tony Hody 3:39
We sold a lot of payments at that time. um and you know 2008 was starting to start starting to show its ugly face a little early in cleveland and just couldn't you know weather that storm um and you know i went on the road for 10 years helping companies around the country with the one thing i was good at i had no choice but to travel around because i didn't have the credit and the financial

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