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Travis Ringe

👤 Person
200 total appearances

Appearances Over Time

Podcast Appearances

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Like that's the one thing that we do give, that I give back, that I give credit to like our founding fathers, Paul Kelly and Leland Smith and all those guys that they were so consistent in every aspect of the business, not just revenue, not just, you know, average chicken, all that profit wise, they were just always steady and figuring out what they've learned.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Like that's the one thing that we do give, that I give back, that I give credit to like our founding fathers, Paul Kelly and Leland Smith and all those guys that they were so consistent in every aspect of the business, not just revenue, not just, you know, average chicken, all that profit wise, they were just always steady and figuring out what they've learned.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

The infrastructure is having a high retention is how other people will see an operation and be like, okay, he's got a really good infrastructure if his retention is really high. If your retention is really freaking low, employee retention is really freaking low and people are coming in and out, it's because there's no structure, there's no infrastructure, there's no support inside the operation.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

The infrastructure is having a high retention is how other people will see an operation and be like, okay, he's got a really good infrastructure if his retention is really high. If your retention is really freaking low, employee retention is really freaking low and people are coming in and out, it's because there's no structure, there's no infrastructure, there's no support inside the operation.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

But what most operators tend to do is, well, they were two princesses and they wanted the best cause and They tend to blame everybody else when it's like, no, I fucked up. My operation is not ready for those eight players. My operation was not ready to recruit this many people. You know what I'm saying? So that's a huge... It is.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

But what most operators tend to do is, well, they were two princesses and they wanted the best cause and They tend to blame everybody else when it's like, no, I fucked up. My operation is not ready for those eight players. My operation was not ready to recruit this many people. You know what I'm saying? So that's a huge... It is.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

or your standards are just higher than what they could, you know, fulfill.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

or your standards are just higher than what they could, you know, fulfill.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

um you know obviously we got a ton of uh i think we got over 4 000 contractors that are still trying to get the product out but you know we'll get there we're hiring people we're you know we got a new facility in irvine um popping up in the next 30 days where we're going to be able to onboard way more people than what we're doing We're taking onboarding and post-onboarding series.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

um you know obviously we got a ton of uh i think we got over 4 000 contractors that are still trying to get the product out but you know we'll get there we're hiring people we're you know we got a new facility in irvine um popping up in the next 30 days where we're going to be able to onboard way more people than what we're doing We're taking onboarding and post-onboarding series.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

As you can see, we're putting a lot of effort. I'm going to be doing post-onboardings next week just to listen to all the complaints of where we missed the boat because this is an ongoing new technology, new way of doing business. So it's all new to us. So we're going to figure out.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

As you can see, we're putting a lot of effort. I'm going to be doing post-onboardings next week just to listen to all the complaints of where we missed the boat because this is an ongoing new technology, new way of doing business. So it's all new to us. So we're going to figure out.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Roadmap. We really want to talk about the roadmap for Nuva because there's some dope-ass things that Travis has been innovating in the industry. Yeah.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Roadmap. We really want to talk about the roadmap for Nuva because there's some dope-ass things that Travis has been innovating in the industry. Yeah.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Which is 40 to 50 bucks.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Which is 40 to 50 bucks.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Man, honestly, I'm just happy to... Congratulations on the podcast, number one. Number two, I'm happy to work with Travis because I'm learning so much with him. Work with Tom, which he probably meets with us once a year, but it's okay. Just like he does in all his projects. He just delivers it to us and we work for Tom.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

Man, honestly, I'm just happy to... Congratulations on the podcast, number one. Number two, I'm happy to work with Travis because I'm learning so much with him. Work with Tom, which he probably meets with us once a year, but it's okay. Just like he does in all his projects. He just delivers it to us and we work for Tom.

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

But just working with Travis and right now we had a two-hour whiteboard master session right now and just his point of views has been pretty dope. So... To me, I'm excited about what the future holds because we're solving a huge, huge problem in the industry, which is the customer journey. And if we could keep helping contractors, why not?

The Home Service Expert Podcast
Keep Them Coming Back with Proven Client Retention Strategies

But just working with Travis and right now we had a two-hour whiteboard master session right now and just his point of views has been pretty dope. So... To me, I'm excited about what the future holds because we're solving a huge, huge problem in the industry, which is the customer journey. And if we could keep helping contractors, why not?

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