Trenae Nuri

speaker

535 appearances 16 recordings 1 series first heard Nov 2021 last heard May 2022

Trenae Nuri’s voice in public audio — every appearance, attributed to the second.

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And when are they willing to pay more?

To find out, I'm joined now by WSJ Retail Industry Reporter Suzanne Kappner.

Hi, Suzanne.

Thanks for being here.

Thanks for having me.

Suzanne, during the pandemic, consumers had a lot more disposable income, which helped them meet higher inflation.

But you report that recently more people seem to be pushing back on higher prices.

What are you hearing from retailers about this?

All right, let's dig into that pushback a bit more.

What is it about certain items that's making some customers push back on higher prices?

Yeah, this seems like the opposite of what we've been seeing over the past year.

You mentioned food and gas.

Those are essentials, of course.

Is it harder to push back on price increases for those sorts of things?

Got it.

So tell me more about the kinds of things where it seems like customers are still willing to pay more.

And what about the other end of the spectrum?

In cases where companies find out customers aren't willing to pay more, how are they reacting?

Suzanne, you've spoken with some people about their spending habits during the earlier months of the pandemic compared to the last few months.

What have they told you about the kind of trade-offs they're making?

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