Varsha Venugopal

And in addition, we've had COVID over the last year and a half.

So at the moment, we're looking into the administrative data to check the quality of it.

And the next step is to try and find ways we can get closer to the impact, either through some kind of before and after or difference in difference method.

So I think one challenge we've had so far, and hopefully it's in the past, has been COVID.

The first wave and definitely the second wave in India hit fairly hard.

We moved all our team to remote fairly soon, and that's part of the reason as well we conducted the remote pilot.

With the second wave, we also tried other ways to respond to COVID.

We sent out messages to do with proning.

We knew there was an identifiable gap around this.

I don't know if you know what that is.

It's about...

lying the patient in the front to improve their oxygenation saturation level.

And this is something that doesn't require a hospital and that's something that can be done at home.

So that's something we focus designing messages out and sending reminders on.

And we did see some percentage of people clicking and we did some follow-up surveys to see

their overall information and knowledge on this increased.

I think for us, COVID was also in terms of Fiona and me being on the ground, we still managed to grow our team and communicate with our government partners.

But we also realized just in terms of being closer to our end users and working closely with the government partners, it's been a challenge over the last year and a half.

But again, hopefully we are at the tail end of that.

I think the final challenge is very much around this fundraising.