Vijay Basani
๐ค SpeakerAppearances Over Time
Podcast Appearances
three to 5%.
Very small, very small amount, like less than 5%.
So for us, it's vigilant, uh, you know,
We want to be the most customer-centric company in the security space.
If you really look at it, security by nature is very difficult to deliver.
We as a company have ingrained in our DNA that we want to focus on customer-centricity.
So we are one of the first companies to publicly announce our net promoter score.
We put it on our website.
We have the best NPS and CES scores in the industry.
We really focus on making our customers successful, not just get a checkbox against a compliance regulation, but actually helping them detect issues, provide them guidance on how to go about fixing them before they become an enterprise-wide problem.
And that has been helping us expand our seats in our customer over time and also increase the total amount of money they're paying us over time.
We believe that it's going to be over five years.
Yeah.
Uh, something around, around that 40 to 50 grand is going to be our tack.
Um,
We do, when you say direct paid, you're talking about advertisements.
That's right.
We don't really, what we have done is we invest heavily in the SEO side of the business.
We do a pretty good amount of outbound calling.
We have been averaging over 100% growth rate for the last three years.