Vincenzo Ruggiero

Not really.

We did a lot of things.

Of course, as a startup, we try a lot of things.

We changed the pricing for the third time already.

So we changed things.

We built a referral program.

We use our tool, in fact.

So we do some outbound sales ourselves, trying to contact salespeople to speak about our tool.

uh yeah we have this pipe drive and close ios kind of partnership so yeah everything is bringing more and more customers but i really think because that's because we we bring value to to our customers so it makes good sense hey let me go really quickly get through some of the other unit economics numbers and then jump into my favorite part of the show so let's talk about churn real quick if you have 400 customers in one month how many of them are going to stay the next month

Yeah, so I can give you the exact number of our churn.

That's 6%.

So it's a bit high for now.

no that's that's the customer chance the number of customers yeah the revenue churn is one percent great um so we do some upsell uh the new pricing is helping to do this uh new selling yeah um but still we really want to focus on on this churn because we really believe that's a good uh kpi you know to to to be sure that your products bring value to the to the right customers

Yeah, of course.

Everybody in the SaaS industry is looking to negative churn.

That's right.

That's right.

Yeah, if you put the salaries.

Yeah, if you include the salaries, we return around $50 per customer.

Yeah, of course.