Menu
Sign In Search Podcasts Charts People & Topics Add Podcast API Blog Pricing

Vivek Bhaskaran

๐Ÿ‘ค Speaker
212 total appearances

Appearances Over Time

Podcast Appearances

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So cash plus stock.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

Nobody wants you to just do an all stock deal.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

That depends.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

Maybe.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

Yeah.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So the enterprise, the enterprise side is super sticky, obviously.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

And that's why we layer in the services.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So I think layering, layering in services makes, you know, makes, you know, makes the customer stick to a, to a very large extent.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So on the enterprise side, our kind of, you know, retention,

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

Net revenue retention is 110%.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So we usually make more money from a customer every year.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So the gross revenue churn, so unit churn is about, on the enterprise side, is about 90%.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So on the revenue side, for every customer, from a revenue perspective, we grow accounts by about 30% effectively.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

Our goal is to grow every account by about 30%.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So if you paid me $1 yesterday, I'm going to try to make $1.30 out of you this year and $1.60 and $2 out of you.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

Yeah.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

What do you mean towards the enterprise?

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

No, no, this I'm talking about really the enterprise side.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

The SMB, you know, SMB, we lose a lot more customers.

SaaS Interviews with CEOs, Startups, Founders
QuestionPro Hits $20m Revenue, $5m Cash In Bank, Selling 60% Of Company For $50m Next?

So SMB more likely, it's like, you know, we... No, but Vivek, sorry.