Wade Foster
speaker
1,009 appearances
2 recordings
1 series
first heard Sep 2024
last heard 17 Sep
Wade Foster’s voice in public audio — every appearance, attributed to the second.
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recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Sep 2026 with 1.
Appearances
I think still by and large Zapier was very much more public than most companies.
But you Slack gives you the error of the readout so you can see what percentage of stuff is happening in private and public and all that sort of stuff.
And we looked at that and thought we could use a little bit of a reminder.
And the second thing that also encouraged us to do this is just the fact that
Our AI agents were just so much more effective when they were able to
see the context inside of Slack.
And so one of the things we started to do on our executive team was we just had a little fun competition to see, hey, who can put most of their com communications in sort of a public channel.
There was no like, oh you must do this or anyone under this rate gets a bad review or anything that.
It was just literally friendly competition.
And we just noticed that, oh, more things can go in public than we realized.
And this kind of
seems to help the team.
People know what's on our mind.
Nothing is hidden, et cetera.
And so we just started to in encourage that all across the company.
And there's certainly things that we still probably
pull into private channels and things like that.
If there's an HR incident or something like that, we're not resolving that in a public channel.
If there is a critical security vulnerability, like we're not those are happening in private channels, especially while the incident is active.
Once they get resolved, we tend to share out the learnings and things like that.
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