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Willem Ave

๐Ÿ‘ค Speaker
See mentions of this person in podcasts
479 total appearances

Appearances Over Time

Podcast Appearances

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And then I just kind of come back to what a lot of these sellers need is like they need a rock solid platform and software to help them run their business.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And as you kind of build some of these capabilities, a lot of the needs across these industries rhyme, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And I think that's where you can leverage platform in our ecosystem, especially on help me understand how my business is running, help me grow my business, help me manage my staff.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

There's a lot of very core similar needs so that we can then build capabilities that we can apply across industries.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

We have an incredible hardware team.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Thomas Templeton leads our hardware team, and it's, I think, one of the best in the industry.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

So we partner very closely on making sure that we can form fit seller need, right?

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Like the form factors that they need to run their business with then the software workflows that work best.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And it's a partnership.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And the faster that we can iterate and deliver both software and hardware experiences together, I think the better off all the sellers will be.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

A lot of the reasons why different hardware companies have different strategies is largely how much the underlying hardware exposes APIs and enables the software behaviors.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

I think ultimately for Square, we can decouple those to a larger degree where we don't need kind of monolithic

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

kind of hardware software release cycles where we can be more nimble on the software side.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

And then, yes, there's like step function improvements and things that get unlocked from a hardware capability side.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

But it's not as monolithic as some of the other kind of hardware companies out there.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Yeah, I would say this hardware and software working together is a differentiator.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

But specifically from a hardware perspective, I mean, the point of sale is front and center.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

Every single customer that, at least in brick and mortar businesses where you're selling something, sees that hardware, interacts with it, both from a consumer perspective as well as a staff and employee perspective.

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

So if we can build workflows that are delightful and simple to use on both sides of the counter,

Decoder with Nilay Patel
Square's product chief on the death of the penny and the future of money

That, I think, makes the vibe of the business marginally better, right?