William Quigley

Yes.

The Chrome open source browser, they literally didn't even change the name.

They just called it Google Chrome browser, right?

I mean, I've never seen them, the app store they took from Apple.

So yeah, they never had any insight.

I think Eric Schmidt has kind of admitted that nothing valuable ever came out of that 20% of your time you do on your own thing.

Yeah.

This is why the insights are so important.

And for instance, anyone who's ever been in business understands this, that

If you say, okay, I'm going to ask my customers for what I should build.

Here's what they're going to tell you.

Give me the same thing in a different color.

Give me the same thing, but make it cheaper.

Give me the same thing.

Make it lighter.

Your customers are almost never going to tell you about a new product category, right?

Yeah.

This is actually why it does make sense to look at what the market is responding to and then buy up those companies that seem to be at the forefront of building whatever that is.

But my own experience having been investing and been in companies for almost 40 years is that innovation stops.

Most innovation stops after about like 500 employees.