Wing Lam
speaker
801 appearances
1 recordings
1 series
first heard Jul 2026
last heard 10 Jul
Wing Lam’s voice in public audio — every appearance, attributed to the second.
Trend
recordings per month · last 12 monthsRecordings per month over the last 12 months — 1 in all, peaking in Jul 2026 with 1.
Appearances
The next thing would be, like I said, in-store.
Instead of having, let's say, three or four cashiers, if you can get one of them down.
And as long as the AI proposition works,
replacing that one person is cost effective right so that's where we're at in that moment right now is deciding where is that you know break even right and everybody's trying it and when you hear my friends that have other operations right other fast food concepts saying that whenever they get somebody that's over 60 you know in their store and they look like a deer in the headlight going uh because they don't know how to order and there's nobody human to help them
So unless a young person behind them will say, excuse me, let me show you how to run through the menu.
So sometimes the technology is ahead of the population, right?
So we just got to, again, find that sweet spot where everything meets.
Yeah, just take your order for now.
But again, so the idea that you can have 100% one or the other doesn't work.
A combination is where we're going to end up at.
But finding the sweet spot.
of the number of employees to the number of kiosks.
Because remember, those kiosks aren't cheap, and they have a tendency to go down.
Yeah, so that's a hint.
There you go.
At the end of the day.
No, no.
No, not yet.
Because the answers and the questions are relatively, hey, I got my chicken instead of beef, whatever.
Yeah, we do.
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