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你還在用平均值的概念思考問題嗎？這正是你的業績停滯不前、成長有限的原因。80/20 法則清楚告訴我們，對於顧客絕對不能一視同仁，你 80% 的業績來自 20% 的顧客，而這 20% 有人願意花 10 倍或百倍的錢，只要你能提供他等值或超值的產品或服務。參見原書網址。 -- Hosting provided by SoundOn
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