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A Beginner's Guide to AI

AI Will Never Be A Leader - Says Sally Bendersky

13 May 2026

Transcription

Chapter 1: What is the main topic discussed in this episode?

0.031 - 13.235 Sally Bendersky

AIs cannot be leaders because leadership is a human relationship issue. Leadership is a people's issue. Management is a process issue or a results issue.

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Chapter 2: How does AI impact human leadership?

14.197 - 29.05 Sally Bendersky

Both of them incredibly important and unfortunately for some, they have to have competences in both domains. But they're so different. Good people use it for good things. Bad people use it for bad things.

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Chapter 3: What is the difference between leadership and management?

29.772 - 57.36 Sally Bendersky

And blind people, which might be the majority, don't know what they're doing. AI can be disastrous and it can be a developer of humanity. But it's not AI that's going to do it. It's the human capacity behind AI that will make decisions. But AI has no emotional intelligence. AI has no wishes.

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Chapter 4: How can AI help leaders ask better questions?

58.623 - 59.805 Sally Bendersky

AI has nothing.

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60.308 - 87.345 Dietmar Fischer

Yeah, so it's essentially about the human in the loop in a firm even more. And the AI can't take over the leadership. You, you listeners, you have to take over the leadership and you have to learn how to lead in the AI world, which is not making things easier. Welcome to another episode of the Beginner's Guide to AI. It's Dietmar from Argo Berlin at the microphone.

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87.325 - 105.132 Dietmar Fischer

Don't forget to subscribe to our great newsletter, which we send more or less once a week. Go to beginnersguide.nl. You get some tips and tricks and most importantly, all the interviews in the mailbox so you don't miss them.

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Chapter 5: What does responsible AI use look like?

105.112 - 123.529 Dietmar Fischer

Also go to AI for the 99%. This is another podcast with tips and tricks for the small, medium-sized enterprises, companies, firms that are not 99% of our firms. It's not much happening there once or twice a month, so don't be afraid to subscribe to this.

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124.55 - 152.065 Dietmar Fischer

Yeah, but before I talk too much here, let's just give the microphone to Sally Berndewski and talk about AI and leadership and change management. Yeah, I can talk a lot about Sally Benderski, but the best thing is she talks about herself. But first of all, Sally, welcome to the podcast.

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152.526 - 154.789 Sally Bendersky

Thank you so much. I'm very happy to be here.

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155.75 - 156.171 Dietmar Fischer

Great.

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Chapter 6: What are the risks associated with AI in leadership?

156.271 - 168.75 Sally Bendersky

I believe in the global world, not like everyone. I believe in the global world and I love it that we're quite far from each other and talking the same psychological language.

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169.321 - 185.743 Dietmar Fischer

This is so interesting. We have like six time zones between us and still everything works. This is the magic of tech. And actually tech is the thing I wanted to ask you, Sally, is what got you interested in tech or AI? What was your way into it?

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186.905 - 228.03 Sally Bendersky

Well, I'm an engineer, and in part of my life, I was, during five years, the head of a technology and development center. That was the name that we gave them at that time. And I worked in that center. And then 18 years later, I was appointed the executive director of that institution after I left it. And since then, I think I've been a promoter of innovation.

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228.05 - 229.112 Dietmar Fischer

This is great.

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229.295 - 240.227 Sally Bendersky

By then, when I became the head of that technology center, I was already a coach, a certified coach.

Chapter 7: How does AI influence decision-making in organizations?

241.588 - 254.762 Sally Bendersky

And I think I'm certain of that. I belong to the first cohort of certified professional coaches. Coaches, I think, have been on earth forever.

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255.637 - 281.821 Dietmar Fischer

since the beginning of time but certified professional coaches I belong to the first cohort yeah this is this is interesting because I can so imagine like there's always someone someone tries to make fire and there's then someone next to him and tell him no do it this way do it that way so there's always a coach and now we have a certification he's a coach on making fire Yeah, yeah.

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281.841 - 285.344 Dietmar Fischer

And he can't do it. But it's like, cliche would be.

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285.364 - 317.938 Sally Bendersky

Yeah, well, that happens with some coaches too. It hasn't been so easy, you know, to validate the profession. It's not an easy profession. And people sometimes don't take it seriously. Yeah, yeah. In Chile, there are some companies that say, I do not want any coach whatsoever to be hired. I am a coach since 30-something years, and I am a chemical engineer since 53 years.

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Chapter 8: What is the future of AI and human collaboration?

319.26 - 338.462 Sally Bendersky

And I've not been an engineer. I haven't practiced the chemical part of engineering, but I have been an engineer all my life. And I just finished my term as the president of the Chilean Academy of Engineering. And so I integrated my studies.

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339.05 - 369.047 Dietmar Fischer

Definitely, because actually this is what really stands out, because you say coaching or not or so, but times change. Just now things get much quicker, much more complicated, and people don't know what to do. Is it different now, would you say, like this... chat-GBT-AI moment, do things change more or is it just another technological? You saw a lot. Is it just another technological step?

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369.067 - 390.471 Sally Bendersky

I've seen the development of technology, of innovation. I was one of the first people to use the term innovation in my country and that was in the mid-90s. Terminology has changed. There are certain things that don't change. And that's very important when we think about AI.

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391.109 - 422.473 Sally Bendersky

Because things that AI doesn't have and will not have, at least for the time that we can think of, those things are very, they don't move, they hardly move. Those are our principles, our ethics, our value system, the value that we want to offer. That doesn't change. And that's basically very human.

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422.493 - 457.077 Sally Bendersky

And that's why it was not enough for me to be an engineer, because what you saw in my time studying engineering, we weren't a lot of women. We were very few women, almost no women. We didn't have female bathrooms to begin with. at our campus and you saw a group that was passionate about something and it was debating about, I don't know, a constant or a variable of a differential equation.

458.103 - 472.674 Sally Bendersky

Humans are much more than that. And I think that's why today, at least in Chile, civil engineering doesn't have the status it used to have.

473.997 - 474.137 Unknown

Mm-hmm.

475.552 - 488.987 Sally Bendersky

And people like you, economists, they have gone up, and environmentalists, etc. And I think that's very detrimental for national development.

489.507 - 508.887 Dietmar Fischer

The thing is, I think we might be at a changing moment from my interviews. I think at least half of the people are some kind of engineers and they all work in AI. So I think it's the comeback of the engineer, kind of, because you have to have a systematic mind. You don't have to be a mathematician.

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