Please visithttps://thebookvoice.com/podcasts/1/audiobook/692608to listen full audiobooks. Title: Difficult Conversations: How to Discuss What Matters Most Author: Sheila Heen, Douglas Stone, Bruce Patton Narrator: Sheila Heen, Douglas Stone, Bruce Patton Format: Unabridged Audiobook Length: 11 hours 54 minutes Release date: August 22, 2023 Genres: Management & Leadership Publisher's Summary: The 10th-anniversary edition of the New York Times business bestseller-now updated with 'Answers to Ten Questions People Ask' We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Yes, Difficult Conversations provides a step-by-step approach to having those tough conversations with less stress and more success. you'll learn how to: · Decipher the underlying structure of every difficult conversation · Start a conversation without defensiveness · Listen for the meaning of what is not said · Stay balanced in the face of attacks and accusations · Move from emotion to productive problem solving

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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