678: Mentoring a Box of Numbers

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Accidental Tech Podcast 2h 34m 4 speakers 7 chapters transcribed
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What is the current HVAC situation Marco is facing?

Marco Arment 0:00
Marco, I have to ask you, what is the temperature in the building that you're in right now? Because all I know is I see in the pre-show, in our internal show notes, Marco's HVAC update, and I'm scared for you. Oh, no.
Casey Liss 0:16
So I mentioned my HVAC or HVAC. I never know which one it is. I've heard both. You can say both. Problems in past shows because basically all of last summer I didn't have reliable air conditioning at the beach. That is also our heat all winter long in that house. We don't drain the water because we go there all the time in the winter, so it has to be kept from freezing. So my solution last winter, when it first broke last February, like a year ago February, my solution was I'm just going to bring a bunch of space heaters in and just run them on low all the time. Oh, God. You know, the nice safe oil radiator kind. So it's not like a safety risk. It's certainly not an efficient use of electricity or money.
Casey Liss 1:00
Well, you got the solar panels. Doesn't that help? It helps, but I mean, it's a lot of power. Like that's like it offsets it, but it doesn't cover the whole thing by any means.
John Siracusa 1:08
Especially if you have snow covering the panels.
Casey Liss 1:10
Yeah, exactly. So over the course of the last few months, we occasionally get listeners asking, hey, whatever happened to that project? Because I believe the last update I gave you was probably in the fall. Basically, all spring, summer, and fall, I had a parade of different service people come out and try to figure out what the heck was wrong with my systems. What ended up happening was, in short, nothing good.
Yeah.
Casey Liss 1:36
And the service person who spent the most time with it, and these are people, they were like calling tech support from the manufacturer and trying to decode all these codes and they couldn't, they're hooking up all sorts of diagnostic equipment. Nobody could figure out what the problem was. Eventually, this person recommended a major kind of servicing, reinstallation, like disassembling a bunch of things, cleaning them out, testing all the lines again, doing the vacuum, all this like a ton of work. And listeners, I don't know how much a new Honda Accord costs today, but I think I probably could have bought one for the amount of money that I had to spend on this. And then at the end of it, he said, I still can't get it working right.
Casey Liss 2:22
I recommend full replacement. And I'm like... I, you know, gobsmacked, but I'm like, well, I mean, what else can I do? And I called, I called like some of the previous people and I, and I kind of ran it by. I'm like, Hey, I have this guy telling me this. Does that sound right to you? Cause you've also seen the system. And they also said, hate to say it, but yeah. So I'm like, crap. Um, so I, I told the guy, all right, fine. Make me a proposal. Let's, let's see what you got for full replacement. And then he ghosted me completely. That was October. And I called back a couple of times and I talked to his secretary. Oh, he's working on it. He's working on it. Ghosted me. Never called me back. Never got my proposal.
Casey Liss 3:11
I needless to say, I'm not thrilled with having worked with this guy at this point, having given him a lot of money for a system that was still broken. But fortunately, one of the other service providers I'd worked with at the beach who was very busy in the summer, It was a lot less busy in the winter. And so I got him on the job now. And he has replaced my upstairs unit. We're still waiting on the downstairs unit to come in from the manufacturer. The upstairs one is replaced. Downstairs is still space heaters. Which brings us to this past few weeks. The upstairs unit, again, it works fine. You know, it's holding temperature. It's a brand new unit. And I said, you know what? I'm tired of all these. Get me a simple unit.
Casey Liss 3:54
So we have a Deakin or Deakin. I don't know how the brand's pronounced. We have a Deakin system that's just like the most cheap, simple thing because everything out there is cheap, simple Deakin systems. And when they break, everyone out there knows how to service them and they're easily serviced and replaced.

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