In this episode of Agency Intelligence podcast, host Jason Cass gives you a preview into a special AI Mastermind Facebook Live with Mastermind Member and guest, Miles Merwin, Founder and President of Advisors Insurance Agency. Jason and Miles went live on Facebook to discuss working remotely, efficiency, team building, virtual assistants and more - it was so good we just had to share! Key Quotes: “If you can't change your people, change your people. If that's the way that your business is running, and you find that the type of personality that's most efficient in your working situation is somebody who works from home. There’s different types of people out there and as a business owner, you moved the way that makes sense for your clients and your team.” - Miles Merwin “You’ve got to be creative in working with your team. Otherwise, your team's going to crash because it's just them by themselves, but you've got to keep them engaged in a remote setting, versus engaged in an office setting.” - Miles Merwin “After that first success, I was like man, a VA is you know, they are just fantastic. I can skip the recruiting, I can skip the reading resumes all night long. I can skip the awkward interviews, I can skip the taxes, all that junk, I can skip all that stuff.” - Miles Merwin “When you build a good culture with them, to know what you have and then you explain your culture to them, and it's strong so you know your points of differentiation. Know your story. Your history, what you're passionate about, get them into your culture as much as possible. They feel a part of your culture has an onboarding program, because that is one thing that I'd say was rough is the onboarding process led by the VA companies.” - Miles Merwin “You can't talk shop with the people who work for you. Like, you can't be bringing ideas to them, you need to bring solutions, not ideas, you have to get them, right? You got to let them buy into the culture and then change the processes afterwards.” - Miles Merwin Resources Mentioned: Agency Intelligence We Got Your Podcast Reach out to Jason Cass Miles Merwin LinkedIn Advisors Insurance Agency Advertisers: Podium Lightspeed Voice ePayPolicy

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“What did the council decide on item 42?” — answered with the speaker and the moment.

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