In this episode of Agency Intelligence podcast, host Jason Cass interviews Billy Wagner, Author of Business Masterclass: What Would It Look Like if It Were Easy, and Multi-Unit Owner at Brightway Insurance. Billy discusses his new book which includes tips on how to find and employ a world-class, profit-producing team member, as well as why autonomy is important in any business. Episode Highlights: Billy discusses the thought process of writing his book: Business Masterclass: What Would It Look Like if It Were Easy (4:35) Billy explains why he talked about autonomy during Brainshare and why it is so important to him. (7:43) Billy mentions that one of the interesting things he's been doing is owning his mornings by listening to audible podcasts, walking and exercising with his dog, and then working on his top priority. (10:30) Billy explains why people must ensure that their email address is not shown on their website. (12:58) Billy explains the significance of analyzing where you spend your time and asking yourself: "What's the profit in it?" (15:48) Billy shares his thoughts on mobile usage inside an agency. (18:14) Billy mentions that he completely improved their recruitment and hiring process, bringing it from 17 to 21 steps. (21:24) Billy discusses the purpose of the website for his book and coaching program and the feedback he received from those who purchased it. (25:29) Billy share that the book is only the start, he also plans to do courses and trainings online. (26:43) Key Quotes: “When you're on a mission, and you have a why and you're getting after something, those things start to matter starts to piss you off, when you're wasting your time on things that you know, that are not productive, that are that can be automated or delegated.” - Billy Wagner “What I'll end up doing is doing is a couple of course, trainings and doing it onlin,e and again, trying to give back to the community, because people are going to read the book, and that might be enough for them and they're going to grow, but there might be some people that want to go a little bit deeper, and I'm going to help them build something and build some of the stuff out there like their hiring process and those kinds of things.” - Billy Wagner “I totally enhanced our recruiting and our hiring process we already had 17 steps, and I brought it to 21 steps of things that we do” - Billy Wagner Resources Mentioned: Billy Wagner LinkedIn Brightway Insurance Billy-Wagner.com Book: Business Masterclass: What Would It Look Like if It Were Easy Reach out to Jason Cass Agency Intelligence

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