In this episode of Front Cover: A Rough Notes Podcast on the Agency Intelligence Podcast Network, Jason Cass sits down with Chris Peterie, CEO of Tower Street Insurance, the agency featured on the September 2024 front cover of Rough Notes Magazine. Key Topics: Chris shares the excitement of being featured on the Rough Notes magazine front cover, acknowledging his team's hard work. Emphasis on building a positive workplace culture by hiring the right people and focusing on "The Ideal Team Player" principles. Importance of investing in employees through regular meetings, education, and personal development. Prioritizing strong client and carrier relationships to deliver high-quality service and ensure client satisfaction. Leveraging technology to enhance client interactions and streamline agency operations. Reflection on leadership, the value of continuous learning, and how it influences agency success. Discussion on how Chris’s approach serves as a model for excellence within the industry. Reach out to: Chris Peterie Jason Cass Visit Website: Tower Street Insurance Rough Notes Magazine Episode Sponsors: This episode is brought to you by MEM. We're what workers comp should be! Get to know us at hello-mem.com to see how we can help you work with confidence This episode is brought to you by The McGowan Companies. For more information about all their insurance products, visit mcgowancompanies.com/frontcover. Produced by PodSquad.fm

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